Customer reviews of Graham Herford Ltd
At Graham Herford Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Graham Herford Ltd
Based on 57 customer reviews
Excellent Customer Service
By Adrian G on 12 July 2017 | Verified purchase
Excellent personal customer service from Graham and Kristian right from the start. The car was immaculately presented and completely as described in the ad, their attention to detail is 100%. No hassle buying, they even sorted my private plate transfer so it was on the car when I picked it up, I wouldn't hesitate in buying another car from them!
Amazing from start to finish
By Darren H on 12 July 2017 | Verified purchase
All round excellent experience Ford me from first call to amazing after service, I have already asked Graham to keep an eye for my next Volvo, I have no hesitation in directing anybody to Graham Herford Ltd.for great cars at great prices. It's great for me to find somebody I can trust in this industry.¿¿¿
Knowledgeable dealer, excellent service
By Debbie M on 12 July 2017 | Verified purchase
We came with a specific car in mind which Graham found for us quickly. The car was immaculate and was delivered to me as I have a broken arm and unable to drive at the moment. We have had a couple of questions following the purchase which have been answered quickly and courteously.
Personal service of the best calibre
By Jen L on 08 July 2017 | Verified purchase
We had talked to Graham about which kind of vehicle would suit us, he came up with our wonderful top of the range Honda CRV - it is perfect for our needs, tip top condition and the whole experience ( which I have normally found extremely stressful ) a pleasure from start to finish. Well mannered and helpful to a fault, nothing a problem for them, we will not hesitate to make Graham's company our first port of call when next requiring a vehicle. Many thanks Graham and Kristian.
By Abi S on 19 May 2017 | Verified purchase
Professional from the start Graham is exactly who I would want to buy a car from. He made the whole process very easy and we are delighted with our new car, I would highly recommend buying a car from Graham he will look after you and you have peace of mind that you have purchased from a garage that cares. Thanks again we will be back when we are ready to upgrade! Kind regards Abi & Andrew Smith
Rude and defensive
By Paul M on 18 December 2017 | Purchase not verified
Very rude and unprofessional put the phone down after trying to verify some details. Will be letting all my friend and family know of my experience.
The place to buy a quality second hand car
By Bob & Mel C on 12 December 2017 | Purchase not verified
We have been very impressed with the professional and personal service received by Graham and his team. They could not do enough for us and we didn't make it easy looking at a couple of cars over a few weeks settling on a lovely BMW that is in pristine condition. We have bought new cars from dealerships and also looked at other car garages nothing compares to the service from Graham and his team. We can not speak highly enough thank you so much.